Chapter 5 – Test Management
Incident – ISTQB Definition
Last Updated: July 12, 2026 · SoftwareTestPilot QA Team
Official ISTQB Definition
An event occurring that requires investigation.
In simple words
Anything unexpected in test or production that needs looking into.
Exam tip
Not every incident is a defect — some are test errors or environment issues.
Related terms
- DefectA flaw in the product — code, requirement, or design — that could cause a failure when executed.
- False PositiveTest says fail, but the software is actually fine — often flaky tests or bad data.
- Test EnvironmentThe setup where tests run — servers, browsers, DBs, feature flags — ideally close to production.
Practice this term in the ISTQB Mock Test
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