Chapter 5 – Test Management
Fishbone Diagram – ISTQB Definition
Last Updated: July 12, 2026 · SoftwareTestPilot QA Team
Official ISTQB Definition
A diagram used to identify the causes of a problem by grouping them into categories.
In simple words
Ishikawa / cause-and-effect diagram: brainstorm causes into people / process / tools / environment.
Exam tip
Great for group RCA workshops — visual and collaborative.
Related terms
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